Smart Credit Privacy Policy
Smart Credit Coaches LLC (“Smart Credit Coaches,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains the information we collect, how we use and protect it, and the choices available to you when you visit our website, request a consultation, use our client services, or opt in to communications.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, state, estimated credit-score range, coaching interests, credit goals, preferred contact date and time, and any message you submit. We may also collect basic technical information, such as browser type, device type, IP address, referring page, and general website activity.
How We Use Information
We use information to respond to inquiries, schedule consultations, provide credit coaching and customer support, maintain business records, communicate about services you request, improve our website, protect against misuse, and meet applicable legal obligations.
SMS Opt-In Details
SMS consent is optional and is collected through separate, unchecked consent boxes on our consultation form. Informational consent may cover consultation confirmations, appointment reminders, account updates, and customer-care messages. Separate marketing consent may cover recurring promotional messages about coaching services, educational events, and special offers. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
Cookies and Tracking Information
Our website may use essential cookies, server logs, and similar technologies to operate the site, protect forms from abuse, remember basic preferences, and understand site performance. We do not use SMS opt-in data for advertising. You may control cookies through your browser settings, though disabling essential technologies may affect functionality.
Service Providers
We may use service providers for website hosting, form processing, email, communications infrastructure, scheduling, recordkeeping, and business support. They may access information only as reasonably necessary to perform services for us and are not authorized to use mobile opt-in information or consent for their own marketing.
Data Security Practices
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information, including access controls and use of reputable service providers. No transmission or storage method is completely secure, so absolute security cannot be guaranteed. Do not submit Social Security numbers, account credentials, identification documents, or credit reports through our public website form.
Data Retention
We retain information only as long as reasonably necessary for the purposes described in this policy, legitimate business operations, recordkeeping, legal claims, and applicable legal requirements.
Your Rights and Choices
You may request access to, correction of, or deletion of personal information by emailing us. You may unsubscribe from marketing emails through the unsubscribe link in the message. You may opt out of text messages at any time by replying STOP. For text-message assistance, reply HELP or email dustin@smartcreditcoaches.com.
Children and Age Restriction
Our website, services, and SMS program are intended for adults age 18 or older. We do not knowingly collect personal information from children under 18.
Updates to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the latest revision. Material updates will be posted on this page.
Contact Us
Smart Credit Coaches LLC
Chicago, Illinois
dustin@smartcreditcoaches.com
smartcreditcoaches.com