Privacy Policy
Smart Credit Coaches LLC (“Smart Credit Coaches,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices available to you when you use our website, submit a consultation request, communicate with us, or opt in to text messages.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, state, estimated credit-score range, coaching goals, program interests, preferred contact date and time, and any message you submit. We may also collect basic technical information such as browser type, device type, IP address, referring page, and website activity.
How We Use Information
We use information to respond to inquiries, schedule consultations, provide customer support, communicate about requested coaching services, maintain business records, improve our website, prevent fraud or misuse, and comply with applicable legal obligations.
SMS Opt-In and Text Messaging
Text-message consent is optional and is collected through a separate, unchecked checkbox on our consultation form. If you opt in, you may receive informational messages such as consultation confirmations, appointment reminders, customer-care updates, and account notifications. If you separately opt in to marketing messages, you may also receive service announcements, promotions, and offers. Message frequency varies. Message and data rates may apply. Text STOP to unsubscribe or HELP for help. Consent to receive text messages is not a condition of purchase.
Cookies and Similar Technologies
Our website may use essential cookies and similar technologies to operate correctly, protect forms from abuse, remember basic preferences, and understand website performance. You may control cookies through your browser settings, although disabling essential cookies may affect site functionality.
Service Providers
We may use service providers to host the website, process form submissions, provide email or communications infrastructure, maintain records, and support business operations. These providers may access information only as reasonably necessary to perform services for us and are not authorized to use SMS opt-in data for their own marketing.
Data Security and Retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain information only for as long as reasonably necessary for the purposes described in this policy, our legitimate business needs, and applicable legal requirements.
Your Choices and Rights
You may request access to, correction of, or deletion of personal information by contacting us. You may unsubscribe from marketing emails using the link in the message. You may opt out of text messages at any time by texting STOP. For text-message support, text HELP or email us at dustin@smartcreditcoaches.com.
Children and Age Restrictions
Our services and SMS program are intended for adults age 18 or older. We do not knowingly collect personal information from children under 18.
Policy Updates
We may update this Privacy Policy from time to time. The effective date above reflects the latest revision.
Contact Us
Smart Credit Coaches LLC
Chicago, Illinois
dustin@smartcreditcoaches.com
smartcreditcoaches.com